I highly value Paul’s insight. He is an Executive Coach to over 60 CEOs and their leadership teams. He has been a turnaround expert as well as CEO, President, and GM of 5 midmarket companies in four different industries. Every single leader that I’ve introduced Paul Cronin to has experienced amazing business results. His straight talk sets him apart as a distinct leader.
In the midst of a Recovery, with unpredictable markets and fear still raging on social media 24/7, what's one idea that will help your business actually "recover" during the Recovery?It's accountability.Yet, how do you nurture personal responsibility and build a culture of accountability in your Millennial salespeople when blame-gaming is rampant in our culture?It seems impossible, doesn't it?Yet, that’s what we are called to do as business and sales leaders - build a successful culture that will actually "recover."
Accountability has become the buzz-word for “finding someone to blame.” True accountability focuses on fixing the wrong and finding a lasting solution. An excuse-free sales culture is defined as “a set of shared values, goals, and practices that minimizes excuses and maximizes the search for solutions.” When your sales team is not allowed to make excuses, you empower them to tap their talent reserves for creative options on how to handle adversity and conquer obstacles. What do you observe when looking at your sales team?