Author: Linda Dippenaar

Introduction to the Character Matters Series The moment that stays with me does not happen at a leadership conference. It happens in a doctor's waiting room. Across from me sits a young mother with five children, all under the age of ten. They are quiet. Remarkably quiet. Each one stares into a glowing screen. No one looks up. Not when I walk in. Not when nurses pass by. Not even when their names are called.