Dantotsu. Have you heard this word before? It’s a Japanese word that means “best of the best.” The concept of benchmarking is based on this principle. It is easy to see how best-of-the-best thinking applies to manufacturing and production. But, how might it apply to...
Have you ever watched the V–formation flight of geese? When I see the familiar pattern in the sky each spring and fall, I’m reminded of the importance of synergistic collaboration. The geese are working together, versus each bird trying to make the long flight on its...